Retail

Our teams provide daily retail research. On location throughout the country.

  • Store checks
  • Mystery shopping
  • In-store interviews (shopping experience, usability, shelf usage, eye-tracking)
  • Exit interviews
  • Availability analysis
  • Price research (benchmark)
  • Provenance research
  • Customer satisfaction surveys
  • Customer observations
  • Eye-tracking research
  • On shelf research
  • Tailor-made trainings as a follow up to mystery shopping/ visits

Our expertise

  • Nationwide team of interviewers
  • Nationwide team of mystery shoppers
  • Scanning technology for processing and validation of paper questionnaires
  • In-house developed research applications for tablet (Apple and Android)
  • Online reports and tailor-made dashboards
  • Mixed mode facilities (F2F®, calling, online, paper-based)
  • Customisation
English