Mobility

What data does mobility yield? At Schiphol Airport and train stations throughout The Netherlands we are in contact with travellers, passengers and passers-by.

  • Face-to-face interviews
  • Counts (travellers, passengers, passers-by)
  • Registration (licence plates, permits)
  • Enforcement research
  • Customer satisfaction research
  • Customer observations
  • Perception research
  • Mystery shopping and visits
  • Waiting time research
  • Usability research
  • Eye-tracking research
  • Continuity monitoring

Our expertise

  • In-house developed counting applications for tablet
  • Nationwide team of interviewers
  • Nationwide team of mystery shoppers
  • Scanning technology for processing paper questionnaires
  • In-house developed research applications for tablet (Apple and Android)
  • Online reports and tailor-made dashboards
  • Mixed mode facilities (F2F®, calling, online, paper-based)
  • Customisation
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