Market research at all levels for banks, insurance companies and all financial advisory groups.

  • Premium and incentive research
  • Customer satisfaction research
  • Mystery shopping and visits
  • Customer experience research
  • Events research
  • Exit interviews
  • In-store interviews
  • Eye-tracking research

Our expertise

  • Nationwide test facilities
  • Nationwide face-to-face consumer network
  • Nationwide team of interviewers
  • Nationwide team of mystery shoppers
  • NPD ZEYIO® platform with partner Motivaction with unique segmentation model Mentality™
  • Mixed mode facilities (F2F®, phone, online, paper-based)
  • Scanning technology for processing and validation of paper questionnaires
  • In-house developed research applications for tablet (Apple and Android)
  • Online reports and tailor-made dashboards
  • Customisation